Frequently Asked Questions

Over 200 brands trust Blink to help them sell their products and services online. Blink is a world-class commerce platform that has everything you need to start sell, market, and manage your business.

There are many key features that make Blink the best platform to start selling online on, among them built-in payment processing to accept many forms of payment to expand the functionality of your store, growth opportunities with Blink marketing channels, and a dedicated support team available 24/7 to answer your questions.

As you build your business, whether you’re a budding designer and want to start selling your products, or an established business owner who’s ready to start selling online, Blink can help you. We’re with you from first sale to full scale.

Are you looking for a reliable and cost-effective way to get your products out there? Look no further! We offer an unbeatable services - you will not be charged unless you start selling.

We work on commission/margin base per category, Our team will discuss the margin/fees through out the on-boarding process.

Consumers are looking for quality and authenticity when they shop, That's why it's essential for Blink to only accept original brands products, no copies. Even if the items are not branded, it's still OK to sell them as long as they are of a high quality and offer value to customers.

For more information please Contact Us, or click here to view a list of accepted Categories to sell on Blink

Blink makes it easy for everyone to get started selling online without having to worry about the technical details of setting up a website or e-commerce store. All you need to do is to register below and submit the needed documents and you are good to go. Our team will review within 5 days and get back to you.

With Blink's easy-to-use platform, you can start selling online quickly and conveniently. So why wait? Register now and start selling on Blink today!

Blink makes it easy for you to list your products and get them in front of potential customers. With the basics – good quality images, a description, specifications, and product SKU, you can quickly add inventory to your store and start selling.

Our intuitive platform helps you manage your store with ease, so you can focus on growing your business.

When Blink customer buys your product, you will get notified, and our team will contact you to arrange items collection, once done, Blink delivery will manage order preparation and delivery to your customer.

Our Experts team will explain all the process during the on-boarding process.

To comply with the Ministry of Commerce and Ministry of Interior regulations for fraud prevention and identity protection.

Yes, we only request it once for identity verification, and we handle all data in accordance with Kuwait's data protection laws.

No. Never share your OTP with anyone claiming to be from Blink. We will never ask for your OTP or bank password.

No. For security and fraud prevention, the payment card must belong to the same person whose name appears on the customer account. Orders placed with mismatched or unauthorized payment details may be subject to cancellation, and the system may require additional identity verification. Blink reserves the right to refuse any suspicious transactions and take appropriate legal action if needed.

For first-time buyers, we make a call to confirm the identity, mobile number, and address before sending the code.

If you believe your card was used without your authorization, please contact your bank immediately to report the fraud and open a dispute case. Unfortunately, since digital card codes are sent instantly and cannot be revoked after delivery, we are unable to cancel or refund the order from our side. Blink follows strict verification procedures, and any unauthorized use must be handled through the bank or legal authorities.

It is a regulatory requirement to ensure the customer is physically present and not using fraudulent methods.

The order will be blocked, and we reserve the right to report the incident to the authorities.

Once the code is delivered to your registered email, it's your responsibility. Do not share it with untrusted sources.

All your information is stored securely and never shared with third parties unless requested by official government authorities.

You can verify your identity by calling us directly from your Kuwait mobile number or using the “Hawiyati” app.

No. Digital cards are non-refundable and non-exchangeable once the code has been sent.

If we detect any suspicious activity or missing verification steps, your order will be on hold until verification is complete.

All official Blink emails are sent from @blink.com.kw. Do not trust any message from other domains.

Always use a strong password, enable email verification, and never share your account details or OTP.

Orders may be canceled automatically if there are signs of fraudulent activity, mismatched account data, or payment issues.

You accept full legal responsibility for the usage of the card and confirm that your information and payment method are accurate.